Admission Prices Inc. Donation Exc. Donation
Adult £22.00 £20.00
Children (3-15 Years) £16.50 £15.00
Under 3's £1.10 £1.00
Senior Citizen (65 Years+) £22.00 £20.00
Registered Disabled    
Child / Adult / Carer £11.50 £10.00

Opening times

We are open until

5PMtoday

Find us

Sat Nav: White's Lane, Kessingland, Suffolk, NR33 7TF

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Ostrich

Timed entry

Important Information
To comply with government regulations on social distancing, we have implemented a timed entry booking system. All visitors will be required to purchase their tickets in advance online, simply select your preferred date and time at the checkout. Help feed our animals – please don’t forget to tick the Gift Aid box when you buy your tickets!

In line with new Covid-19 legislation, from Monday 14th September, groups of more than one household must not exceed a maximum of 6 people.

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Changes for Summer 2020


  • Please be aware the following displays are currently closed due to Covid-19 precautions: Safari Roadtrain, Lemur Encounters and The Wild Zone. We apologise for any inconvenience caused.

  • FACE COVERINGS ARE NOW MANDATORY IN ALL INDOOR ENVIRONMENTS. Please bring your mask with you on your visit or purchase at the Admission Kiosk on entrance for £1 per adult

  • All Children Under 3 are now required to pay a £1 token entrance to ensure the zoos survival

  • Annual Passes for Under 3’s cost £10 for One Year and £15 for Two Years

  • For safety, we are now CASHLESS. Payment is only accepted by credit, debit or gift card in the zoo

  • Once booked, Don’t forget to bring your e-ticket!

Frequently Asked Questions

How many tickets can I book?

A maximum of 6 tickets can be booked for a single visit for a group of guests from separate households. A larger number of tickets can only be booked by a group of guests who are all from the same household/social bubble. For further information on current Covid19 guidelines, please refer to the UK Government website.

I have a affiliated attraction pass e.g. Sea Life - how do I book?

Pass members of:

Should contact Guest Services on 01502 740291 prior to booking online. You will need to provide evidence of membership on arrival.

I have a NHS /Blue Light Card/Defence Discount Card - how do I book?

Any member of the NHS or those with a Blue Light or Defence Discount Card will have 10% off their ticket price for their entire family group. This only applies to day ticket.

Blue Light/NHS – At Checkout, Enter Discount Code    BLUE20

Forces – At Checkout, Enter Discount Code    FORCES20

You will need to show identification to prove your NHS, Blue Light Card, Defence status at admission to ensure smooth entry to the zoo.

I have a Blue Peter Badge - how do I book?

Tickets only need to be purchased for those who are to be paid for. Blue Peter badge child(ren) do not require a ticket but will need to bring their badge and ID card for admission.

I have a complimentary/pre-paid ticket - how do I redeem this?

Tickets only need to be purchased for those who are to be paid for. Visitors using complimentary tickets do not need to pre-book and can arrive with the rest of the party.

Do I need to bring an e-ticket?

All that is needed for arrival at admission is the booking reference number and the name of the booker.

How do I use my gift voucher/card to book online?

Gift vouchers/cards can be used to prebook a visit. However, they can only be used by prebooking over the phone and not online. Please call Guest Services on 01502 740291 to book.

Which areas will be closed?

The following displays and attractions will remain closed until further notice:

  • Lemur Encounters
  • The Wild Zone
  • Safari Roadtrain
Can I only stay in the zoo during my booked time slot?

The admissions arrival time is not the length of time of your visit. This is purely an entry time only. Once through admissions guests can spend as much time as they like in the zoo up until closing.

Can I return to my car during my visit?

Guests can return to their car during their visit, they just need to show a receipt or booking reference to staff at admissions.

Can I bring a picnic?

Yes, you are welcome to bring your own picnic to Banham Zoo and we have lots of outdoor seating areas around the Zoo for picnic use.

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