Admission Prices Inc. Donation Exc. Donation
Adult £19.95 £18.10
Children (3-15 Years) £13.95 £12.65
Under 3's FREE FREE
Senior Citizen (65 Years+) £17.95 £16.30
Registered Disabled    
Child / Adult / Carer £9.95 £9.05

Opening times

We are open until

5PMtoday

Find us

Sat Nav: White's Lane, Kessingland, NR33 7TF

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Access for Disabled Visitors

We endeavour to create an environment free from barriers and obstacles and ensure that our facilities and services are accessible to all.

Access

  • Africa Alive! extends to approximately 100 acres of parkland and is considered reasonably wheelchair and pushchair friendly. Wheelchair access is available to the Explorers Food Hall, Limpopo Station Restaurant, Gift Shop and all exhibits. The lower end of the park is, by its nature set in marshland and whilst there are paths these are erratic in levels. Assistance is advised in this area. There is a gradient to the park
  • Path surfaces are either tarmac or crushed and rolled stone. This includes, but not limited to, the approaches and access to the Meerkat and Otter enclosure, Lemur Encounters, Kingdom of the Lion and Limpopo Restaurant
  • Access to some display areas and animal enclosures is across grass. This includes, but not limited to, access to the Arena and approaches to some picnic areas
  • There is plenty of seating around the site
  • Viewing areas are designed with wheelchair users in mind allowing low level access and visibility wherever possible whilst retaining a minimum safety barrier
  • Ramp access is available to the raised viewing area at the Kingdom of the Lion
  • Wheelchair access is available for our Meet the Meerkats experience
  • We regret the Safari Roadtrain is not adapted for wheelchair use however our staff will assist visitors where possible to board and disembark from the train

Car Parking

  • We have specific parking spaces allocated within the free car park dedicated to visitors with a disabled parking permit. Cars parked must display the card provided by local authorities under the government Blue Badge Parking Scheme

Wheelchairs

  • We are pleased to offer visitors the free use of a manual wheelchair.  All we ask is for credit or debit card details to be left as security during the period of the loan.  These are returned to you after the loan period.
  • On your arrival at the park, a member of the park’s admissions team will spend a few minutes briefing you on the handling and controls of the wheelchair. You will then be asked to sign a disclaimer. These are in limited supply so are offered on a first come, first served basis.

Assistance Dogs

  • We regret we are unable to allow access for dogs within the park. This includes all assistance dogs
  • We are able to offer a secure environment for assistance dogs to be left in an office environment for the duration of your visit. This is not a kennelling facility and dogs will be provided with water only. Please confirm in advance on 01502 740291
  • To ensure the safety and welfare of the public, staff and animals on the premises, assistance dogs must wear their respective identifying jackets and their Environmental Health and Identification Cards must be carried and shown if required
  • The wearing of identifying jackets and the carrying of the Environmental Health and Identification Cards form part of the regulations for all Registered and Trained Support Dogs in the United Kingdom. If you have any queries regarding this policy please contact Assistance Dogs (UK)

Guest Information

  • Our Guest Information staff will be very happy to help you in any way they can, so please ask them on arrival for any required assistance
  • A portable hearing loop is available. Please ask a member of staff for assistance

Literature

  • At present our literature is only available as standard printed leaflets. If you would like an A3 photocopied version ask any member of staff or telephone 01502 740291

Reduced Admission for Disabled Guests

  • Africa Alive! offers discounted entry for any guests who are registered disabled
  • Any guest requesting a disabled ticket will be asked to provide documentation to validate their need for the disabled discount. This could be in the form of a blue badge, staff must have access to the part of the badge with the photograph on, a letter from a recognised authority or a bank statement confirming the customer is in receipt of DLA. Once validation has been received the ticket will be processed in the normal manner
  • If the guest requests the need for a carer, as long as the above criteria has been met, a discounted carer ticket can be purchased alongside a disabled persons ticket. Only 1 carer ticket may be purchased per disabled ticket

Season Tickets for Disabled Guests and their Carers

  • Any guest wishing to purchase a season ticket will be asked to provide documentation to validate their need for the disabled rate. This could be in the form of a blue badge, staff must have access to the part of the badge with the photograph on, a letter from a recognised authority or a bank statement confirming the customer is in receipt of DLA. Once validation has been received the season ticket will be processed
  • A carer season ticket can be purchased alongside a season ticket for the disabled guest, the carer will need to be named and photographed. All season tickets must be brought with them on a visit or normal admission will be charged
  • The carer season ticket is only valid when used in conjunction with the disabled guests season ticket, and cannot be used on its own

Toilet Facilities

  • Toilet facilities are provided adjacent to the ‘The Wild Zone!’ indoor play area and near the Aardvark enclosure. These are clearly marked on the map given out on entry. All have independent disabled toilet facilities which in some cases also have dual use for baby change facilities

Food at the Park

  • The restaurants offer an extensive and varied choice of food. However, if you have specific special dietary needs we would be delighted to try and meet them. Please telephone the park on 01502 740291 prior to your visit to discuss your requirements

Special Educational Needs

  • We can provide a memorable experience for special educational needs groups. In the Discovery Centre, which is conveniently situated in the centre of the park, experienced teaching staff can liaise with group leaders to arrange suitable input for your visit. Please telephone 01502 740291 for further details

Mobility Scooter Hire

  • We are pleased to offer disabled visitors the opportunity to hire a mobility scooter. Hire Price: £10 (Per day). All we ask is for credit or debit card details to be left as security during the period of the hire.  For your peace of mind and security, credit/debit card details are returned to you after the loan period. On your arrival at the park, a member of the park’s admissions team will spend a few minutes briefing you on the handling and controls of the mobility scooter. You will then be asked to sign a disclaimer. These are in limited supply so are offered on a first come, first served basis
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